About Us & Terms + Policy

At Berks Medical Massage, we are committed to delivering unparalleled massage therapy services that prioritize your health and well-being. Situated in the vibrant community of Berks County, PA, our facility is designed as a haven for those seeking therapeutic relief, rehabilitation, and relaxation.

Our mission is to integrate advanced medical massage techniques with holistic care, empowering our clients to achieve optimal health. We understand that massage therapy is a vital component of comprehensive healthcare, and we aim to facilitate recovery, reduce pain, and promote emotional balance through evidence-based practices.

Our team comprises licensed massage therapists who have graduated from the prestigious European Medical School of Massage in Sinking Spring, PA. Each therapist is not only trained in various massage modalities but is also well-versed in human anatomy, physiology, and pathology. This medical foundation enables us to approach each client’s needs with precision and expertise, ensuring that our treatments are both effective and safe.

At Berks Medical Massage, we offer a broad spectrum of specialized services tailored to address various health concerns, including:

• Medical Massage Therapy: This targeted approach focuses on alleviating pain and dysfunction related to specific medical conditions. Using techniques such as myofascial release and trigger point therapy, our therapists work to restore normal function and improve quality of life.
• Therapeutic Massage: Combining elements of relaxation and clinical care, this service aims to reduce muscle tension, enhance circulation, and promote overall well-being. Techniques like deep tissue massage and Swedish massage are employed based on individual client assessments.
• Rehabilitation Massage: Designed for clients recovering from injuries, this service emphasizes restoring mobility and strength through specialized techniques that support the healing process.
• Couples Massage: Enjoy a shared therapeutic experience that fosters connection and relaxation. Each partner receives personalized treatment in a tranquil setting, enhancing emotional bonding.
• Student Massages: Our student therapists, trained under expert supervision, provide high-quality, affordable massage services. This not only benefits our clients but also supports the next generation of massage professionals in gaining invaluable clinical experience.

At Berks Medical Massage, we take a comprehensive approach to health, recognizing that each individual’s journey to wellness is unique. Our therapists conduct thorough assessments to understand your medical history, lifestyle, and specific needs. This information guides us in developing a personalized treatment plan that addresses your goals, whether they involve pain management, stress reduction, or improving physical function.

Our facility is designed to facilitate healing and relaxation. Each treatment room offers a serene atmosphere, equipped with state-of-the-art tools to enhance your massage experience. We prioritize hygiene and safety, adhering to strict sanitation protocols to ensure a clean and comfortable environment for all our clients.

We are deeply rooted in the Berks County community, actively participating in health fairs and educational workshops. Our commitment extends beyond our practice as we strive to raise awareness about the therapeutic benefits of massage therapy and holistic health. We believe in fostering a healthier community through education, outreach, and accessible care.

Experience the integrative benefits of medical massage therapy at Berks Medical Massage. Our dedicated team is here to support your journey toward improved health and well-being. Whether you seek relief from chronic pain, recovery from an injury, or a tranquil escape from daily stressors, we invite you to schedule an appointment and discover the transformative power of massage therapy.

Welcome to a new chapter of health and healing at Berks Medical Massage!

Client Conduct and Safety Policy

At Berks Medical Massage, we are committed to fostering a safe, professional, and respectful environment for both our clients and therapists. Our policies uphold the highest standards of care, professionalism, and integrity within our spa. We kindly ask all clients to respect these guidelines to help maintain a comfortable and secure atmosphere.

Our therapists are skilled professionals dedicated to providing therapeutic services within strict professional boundaries. Any form of inappropriate behavior, including but not limited to sexual advances, suggestive comments, or inappropriate touch, will not be tolerated. If a therapist feels uncomfortable due to a client’s behavior, they are authorized to end the session immediately. 

Following an incident, the client will be flagged in our system for inappropriate conduct and will be permanently barred from returning to Berks Medical Massage. We reserve the right to refuse service to any client whose behavior compromises the comfort, safety, or well-being of our staff.

We are committed to treating every client with respect and dignity, and we expect the same consideration toward our therapists. Any disrespectful or aggressive behavior toward our staff will result in the immediate termination of service and may lead to the client being banned from future appointments.

The safety of our therapists is paramount. All staff members are trained to recognize and respond to any form of harassment, and we have established procedures to ensure a prompt response to any situation that threatens their safety or well-being. For additional security, our treatment rooms may be monitored for safety purposes, in compliance with privacy regulations, to protect both clients and staff.

Lost Items Policy:

Any lost items that are not picked up within 3 months of being reported will be donated to a charitable organization. The client will be notified once the item is found, and they will have the opportunity to pick up the item within this 3-month period. If the item is not retrieved within that time frame, it will be donated to a local charity.

We request at least 24-hour notice for cancellations to allow us to serve other clients effectively. Appointments canceled with less than 24 hours’ notice, as well as no-shows, may incur a fee. Repeat cancellations or no-shows may result in restrictions on future booking privileges.

We do not accept direct insurance payments. However, we do accept HSA cards and can provide an itemized receipt upon request, which you may submit to your insurance provider for potential reimbursement. A 4% fee will apply to all credit card payments. Clients can avoid this fee by choosing to pay with cash.

At Berks Medical Massage, we are dedicated to upholding a safe, respectful, and professional environment for both our clients and staff. We appreciate your understanding and cooperation in following these policies, and we look forward to providing you with high-quality, therapeutic care.